The vacation rental market is booming, and standing out from the competition is more important than ever. One key element that can make or break success in this industry is the property description. But as technology advances, property managers and owners now face a choice between human-written descriptions and those generated by AI tools like ChatGPT.
Which one truly captures the essence of your rental and drives bookings? Let’s explore.

What Is ChatGPT?
Artificial Intelligence has made significant strides in recent years, particularly in natural language processing. ChatGPT is a prime example of AI’s capabilities in generating text that mimics human writing. It can produce descriptions quickly and cost-effectively, making it seem like an attractive option for property managers looking to scale their listings.
But is AI there yet? Can it genuinely describe a property and craft compelling descriptions that inspire bookings? And should you trust it with one of your most important marketing tools? These are just some of the questions that property managers and owners must consider before relying solely on AI-generated descriptions.
The Importance of Property Descriptions
In an industry where potential guests have countless options, a well-crafted property description can be the deciding factor. It does more than just list amenities; it paints a picture, creates an emotional connection, and entices travelers to book their stay. A captivating description can significantly increase your property’s visibility and engagement — ultimately leading to more bookings.
Misconceptions Revealed
We’ve noticed there are a few misconceptions about AI-generated content. For example, some believe that using AI will instantly boost their search rankings. The truth is, Google’s algorithm favors high-quality content, and if AI content isn’t optimized properly, it could actually hurt your website’s search engine optimization (SEO).
Another common myth is that AI-generated content is always grammatically correct and error-free. While AI has come a long way in catching and fixing grammar issues, it’s not perfect and can still churn out inaccurate or unnatural sentences.
How We Think AI Will Work:
- Input a few key details about the property.
- The AI generates a description based on the provided information.
- The result will be a coherent, accurate text highlighting the property’s features.
The Reality of AI-Generated Descriptions:
- They lack personalization and often follow a generic template not tailored to the property.
- Critical amenities such as hot tubs or pools are frequently missed.
- They fall short in emotional appeal and storytelling.
- There have even been instances where AI-generated descriptions inaccurately list amenities the property does NOT have…
Just imagine searching for a property in the mountains for a romantic getaway. One of your must-have amenities for this trip is a hot tub so you and your significant other can relax under the stars on cooler evenings together. You read a property description, and low and behold; you find the perfect mountain cabin with a hot tub! But… then you arrive only to discover this property never had a hot tub available. Can you imagine the disappointment?
This is only one example of the potential pitfalls of relying solely on AI-generated content, and there’s even a name for it: hallucinating. That’s right, AI hallucinations are when large language models (like ChatGPT) creates nonsensical or inaccurate outputs.
The Benefits of Human-Written Descriptions
While AI-generated descriptions may seem like an efficient option, there are several reasons why human-written descriptions are still the preferred choice for many property managers.
- Personalization: A human writer can tailor the description to fit the unique features and characteristics of your property, making it stand out from others in the area.
- Emotional Connection: As mentioned earlier, creating an emotional connection is essential in driving bookings. Human writers have the creativity and empathy to craft a compelling narrative that resonates with potential guests.
- Flexibility: AI-generated descriptions may struggle with adapting to changes in your property. For example, if you renovate or add new amenities, a human writer can easily update the description to reflect these changes.
- Accuracy: With human writers, there is always room for communication and clarification. This ensures that all the information in the description is accurate and up-to-date.
- SEO Optimization: Human-written descriptions can incorporate relevant keywords and phrases to improve your property’s search engine ranking, ultimately driving more traffic to your listing.
Final Thoughts
In conclusion, while AI technology is making great strides, it still can’t match the creativity and personal touch that a human writer brings to crafting engaging property descriptions. It may reach that level someday, but for now, having that human element is vital to making your copy shine — whether for listing descriptions, social media posts, or other content.
Whatever you decide about using AI-generated content, we highly recommend that your team takes the time to carefully review and assess it before uploading. This review process is super important! It helps catch any inaccuracies, ensures the content reflects your brand’s voice and values, and keeps the overall quality of what you share high.
In the event you’re looking to partner with vacation rental marketing experts, we’re here to help you in your quest to generate more bookings for your properties (and new homeowner leads)!